VOZEKADraft: pending legal review

Terms of Service

Last updated: 6/1/2026

These Terms govern your use of the VOZEKA hotel OTA performance review service. By placing an order, you agree to these Terms.

⚠️ DRAFT: this document is provided as a starting point and must be reviewed and approved by qualified legal counsel before launch. Entity details, governing law, refund window, and contact addresses are placeholders.

1. The Service

We provide a recurring monthly subscription with an expert-prepared review of your hotel’s OTA (online travel agency) performance, delivered as a written report. The service is advisory; it does not guarantee any specific commercial outcome.

2. Eligibility

The service is intended for hotel operators and businesses (B2B). By ordering, you confirm you are authorized to act for the hotel and to upload the materials you provide.

3. Orders & Payment

Prices are shown at checkout and charged as a recurring monthly subscription via Stripe (cancel anytime to stop future renewals). Applicable taxes may be added. Payment is required before the review begins.

4. Delivery

After payment and submission of your hotel information and screenshots, our expert reviews your case and prepares your report. We deliver the report by email and via a private link in your account. Delivery timing is an estimate, not a guarantee.

5. Your Responsibilities

You must provide accurate information and only upload materials you own or are authorized to share.
You must not upload unlawful content or personal data of third parties beyond what is necessary for the review.
You are responsible for keeping your account credentials secure.

6. Intellectual Property

Your report is licensed to you for your internal business use. We retain all rights in our methodology, templates, and know-how. You retain rights in the materials you upload.

7. Disclaimers

The report reflects expert opinion based on the information you provide and is for informational purposes only. It is not legal, financial, or accounting advice, and we do not guarantee increased revenue, bookings, or any specific result.

8. Limitation of Liability

To the maximum extent permitted by law, our total liability arising from the service is limited to the amount you paid for the relevant order. We are not liable for indirect or consequential losses.

9. Refunds

If you are entitled to a refund under applicable consumer law or our refund policy (for example, before expert work has begun), contact us and we will process eligible refunds to your original payment method.

10. Governing Law & Contact

These Terms are governed by the laws of [jurisdiction to be confirmed]. Questions: legal@vozeka.com.